Unmarked / support desk
Keep the share clean.
Tell us what happened and where in the handoff it happened. We can help with inspection, preparation, the share extension, a purchase, or a diagnostic export.
First, inside the app
Open Settings → Contact support.
For a problem report, attach a value-free diagnostics export only after reviewing it. Please do not send original photos, videos, or other sensitive files unless they are necessary for the request.
CLEAN SHARING
PHOTOS · VIDEO · SHARE
What to include
Tell us the Unmarked version, your iPhone or iPad model, iOS or iPadOS version, and the steps that led to the problem. If it concerns one item, describe its format and intended destination without attaching the original unless we ask.
If the share extension is involved
Tell us which app sent the item into Unmarked, whether the prepared copy appeared, and which destination you chose. Interrupted share work may remain in the private container for a short recovery window; do not delete a recovery item before noting what happened.
Privacy questions
Use [email protected] for privacy questions or requests. Unmarked is designed to process your photos and videos on your device.